Manage Your Customers

Quickly and Easily with OpenCRM

mac

Clever

We have a wealth of web based CRM experience, so you can be sure we know what we're doing and we do it professionally. A real dynamic CRM solution.

plain

Flexible

We aim to be the best at what we do, we listen, adapt, and develop, making us a leading force in the cloud industry. Your Anytime, Anywhere solution.

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Familiar

We never forget that business is about people and human-to-human relationships, we try our best to communicate in a friendly, human and personal way.

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Advanced

We are a modern, in touch, forward thinking, and switched on company and this is translated into a simple yet sophiscated, hosted CRM solution.

OpenCRM in Action

They say that seeing is believing, so sit back and let us take you on a guided tour of our system. The video is less than 5 minutes and will give you a first glimpse of what we hope will be your future CRM system. If you like what you see, why don’t you head over to our demo and take it for a test drive?

Watch introduction video...

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compare-prices

View our Price Comparison

If you’ve been shopping around for a CRM system, either because you’re thinking of switching from your existing provider or are just dipping your toes into the vast ocean that is the world of CRM, why don’t you have a quick look at how we stack up against the competition?

See for yourself...

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CRM

What is CRM anyway?

Have you been told you need a CRM system, but aren’t quite sure what they are or how they work? Never fear, help is here! Our goal isn't just to sell a product, we're here to make sure your CRM is right for you and your business. Why not start by following this link to learn all about what CRM stands for and how it can help your business.

Find out more...

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features

Call in the Experts

OpenCRM is a system that has something for everybody. It is a filled with features and functions designed to make your business life easier. Whether you’re looking for a tool to help you manage your Sales Process, Support Desk, Marketing, Projects, or just about anything else, we’ve got you covered.

Take a look...

Features Sign Up

test-drive

Take it for a spin

There's nothing like actually test driving a car to know if it's really the one for you. The same goes for CRM systems, you should always test out a system to make sure you like the way it handles and if it really suits your needs. Why don't you have a look at our demo and see if OpenCRM is the right system for you?

Try before you buy...

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get-help

Any Questions?

Have you got a few specific questions about what OpenCRM can do? Why don’t you chat with one of our friendly sales representatives? They’ll do their best to answer any questions you might have and you can get a feel for what we’re like as a company.
It’s a win-win situation!

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Don't just take our word for it.

Read what our customers have said about us...

These days it’s second nature to look for customer reviews and ratings. So why don’t you have a read through what our customers have to say about us and get an idea about what we can do for you?

"Straight talking ..? Balanced advice ..? Knowledgeable insight ..? If what you are looking for is top quality cloud solution and innovative advice based on high levels of professionalism, then it is worth talking with OpenCRM. Their collaborative approach to crm business solutions means that they work WITH your sales force, and the end result is so much more a long term solution."
Peter Sylvester
Innovit
"We have been using OpenCRM for a number of years now and we would really struggle without it. It is cost effective and easy to use and when linked with Sage it provides a very formidable hosted crm package. MC Ware are a very busy IT firm and we cannot afford downtime and I'm happy to say that with OpenCRM we haven't experienced any at all."
Jonathan Wheatley
MC Ware
"It's refreshing to work with such a supportive and organised company. OpenCRM has been an invaluable resource to my business..."
Sue Ricks
Life Change Facilitator

Read more Testimonials or Success Stories

Latest From The Blog

LaunchWeek: Today's The Day!

LaunchWeek: Today's The Day!

Welcome to our new website! We’re very proud of it and feel that it captures who we are as a company even better than our old one. One of the real dr...

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Has your CRM solution got room for you to grow?

Has your CRM solution got room for you t…

Each business has to start somewhere, as they say the first step is often the hardest. But, each day upon day, year upon year, if you stick to your go...

Read More
60 Seconds to Clarity: 5 simple steps

60 Seconds to Clarity: 5 simple steps

So many things happen in a day, you need your Cloud CRM system to be as seamless as possible. What can you do to make your life even simpler thanks to...

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Got a Question?

Who are OpenCRM?

OpenCRM was launched in 2005 and is still owned and operated by the same people who started it all. Our HQ is based just outside the picturesque market town of Richmond, North Yorkshire, UK. Our customers range in size from start-ups, mid-market businesses to large corporate enterprises. Users of OpenCRM are based around the world and across all continents.

More About Us

Can I easily customise OpenCRM?

We know that all businesses will use OpenCRM in different ways and we recognise that as such, every company will want to hold different information in their system. For example, you can add as many custom fields to your system as you need: showing, hiding, and rearranging both custom and system fields to best suit your business. These fields can be added in any module and, with over 20 different types of custom field, you can tailor your system to meet your needs.

Learn More

What software do you integrate with?

OpenCRM can integrate with a wide range of external applications, including Outlook, Google, Sage, Dropbox, and Jotform, just to name a few. If you're interested in learning more about any of these options, why don't you head over to our Integrated Features page to find out if one or more of OpenCRM's integration options are right for you?

See Integration Options

What People Think

Would recommend us 91%
Real support that delivers 87%
Incredibly flexible solution 82%
Nice bunch of boys & girls 97%
Just made CRM easy 74%

If you would like to read more about what our customers think about us, check out our Success Stories.

OpenCRM Flickr Feed



Twitter Feed

OpenCRM How is #OpenCRM like a rainbow? All our eams are powerful elements that move your project forward. #GrowthHack http://t.co/PaqS2CX3cD
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OpenCRM How do you get your previews of #OpenCRM? With Videos and #Demos! http://t.co/9N5LEu86pA http://t.co/SrWSOV5nAP

Address

HQ:
Software Add-ons Ltd
(OpenCRM)
1 Battalion Court
Colburn Business Park
Richmond
North Yorkshire
DL9 4QN
United Kingdom
Tel:
+44 (0)1748 473000
Fax:
+44 (0)870 125 5962
Skype:
OPENCRM_UK
Reg #:
England & Wales 05387424

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News

How many elements mak…

Do you know what goes into a Cloud based CRM system? It takes dedicated teams working together to create the perfect hosted solution. At OpenCRM, we grow everything in house. Our teams organically fit together like the 4 elements. Fire: The fire that keeps everything going, our sales team assess you needs, make sure you have the perfect solution for your business and make sure the projects team are on points to make sure you have the smoothest sale through our system (see...

Your Newest Blockbust…

Our local cinema has been running a film festival over the last week and this weekend, I finally managed to get in to see a film. The film was excellent and so were the previews. I have to say that is one of my favourite parts of going to the cinema – watching the previews.

OpenCRM Bowling Match…

It was a cool crisp rainy evening in Stockton. As the Teams were arriving at Hollywood Bowl, there was excitement in the air and nobody knew quite what was going to happen at what could be the most prestigious sporting event to hit the North East since...ever! The evening started well, with the athletes warming up, stretching those Biceps and Triceps, eating a healthy array of ‘Bowling Snacks’, getting ready for what could be the most important 2 hours of their...

Do you have a clue?

When you are looking for a new cloud CRM, you need to get the best hosted CRM you can get. You will need to have all your processes in place and be ready to go. What if you aren’t? That’s where we can come in! We can offer a Scoping session. It will help you sus out exactly what you need from your system, what it will take to get you there and how much it will cost. This effectively becomes...

Permission to Come Ab…

I’ve been doing some work recently that involved our Security and Permissions area of the system. It’s one of those things that, because it is so powerful and flexible, it can take a little bit of effort to get your head around. The easiest way to approach it is to have a clear idea in your head what you want to achieve and then use the tools we have to make it happen.

3 Ways CRM Can Help E…

Good Team Management is made up of many different skills. Making sure your work force are looked after is an art. You don't want your team to feel smothered in attention, neither do you want them to feel abandoned and all alone. A good team manager essentially wants their staff to be happy in their job, this can be achieved in many ways but basics like making sure that they feel appreciated, they have the correct level of support and...

Can you Haiku?

Use the Action Plans See the ease and automation No More Forgetting Do you have a set series of activities or actions you take every time you start a project or get in touch with a new lead? Make sure you set up your Action plans! Easy to configure, simple to use. Go check out just what you can do with your action plans! If you need to have a series of emails to be sent out automatically, you are in luck we have...

Office in the Cloud

Surviving the cold and flu season is all about managing contagion levels. Being able to work flexibly, using cloud-based CRM and other systems, will allow you to do just that. If you’ve called our office at any time in the last few weeks, you’ve probably overheard someone coughing (sorry!). Even with all the hand-washing and anti-bac gel, a nasty cold managed to work its way through just about every department here. It’s really not been a fun few weeks.

Let Your CRM System H…

Writing a business blog post once every week can sometimes become a challenging task. Some days I come up with a concept easily, maybe our developers have come up with a new cloud CRM feature or something exciting happens in current affairs, but other times inspiration is just so hard to find. Today was one of those days and I had to search a bit deeper for inspiration, which eventually came thanks to the good old BBC website and their...

What do you do with y…

It's always worth encouraging your sales force to keep an eye on those lingering leads. What do you do with them? How about we talk about Opportunity Management. Through OpenCRM, you can track all your opportunities in one, concise module. With visual indicators, colour coding and graphs, the opportunity module is the perfect place for your sales team to live and maximise their pipeline growth.

A Season for Learning

Even if you prefer the blooms and greenery of spring, you have to admit there is something quietly beautiful about autumn. Between the blazing colours in the trees, the bright blue sky, and the early morning mist, there is something about this time of year that just about makes up for the cooling temperatures.

4 Ways of Seeing Arou…

I cycle into work every now and again so I need to be pretty alert on the roads. Not just regarding the car in front of me, but what’s happening on the pavement, roads and junctions a hundred metres ahead. Similarly, when working on my CRM implementation, I need to look at the bigger picture, and not just the current task or what has happened in the past. In short, I need to be aware of what’s going on and not just...

Welcome your New Staf…

As you may have heard, here at OpenCRM, we are very excited about welcoming four new staff members to our team. The office is now a lot busier with the new characters putting their super spectacular skills to good use. Managing four new staff members can make quite a difference to the working day. Each team member has contracts to sort out, lots to learn, and many procedures to go through before they will be properly settled into the running of...

On Premise? Cloud bas…

Through your search for the ultimate CRM system you will have explored Cloud solutions and On Premise solutions. You may be looking for a SalesForce alternative, but which one? In this blog I’m going to be focusing on the key benefits of having a cloud hosted solution.

What Does CRM Stand F…

Although the experts will tell you that CRM stands for Customer Relationship Management, those in the industry will talk about everything from managing their time to sending out email campaigns to full project management. Customer Relationship Management sounds, to a lot of people, like a glorified address book, but the best CRM systems work to manage all aspects of that relationship. A customer doesn’t start out as a customer, they start out as a Lead or a prospect. They start out needing...