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We pride ourselves as a company and as individuals in our dedication to our customers. We work closely with each and every one to ensure that their OpenCRM Solution is the best fit for the way they do business. If you have a particular way of doing things, we don't want to change that, we just want to make OpenCRM work for you. Below are some examples of the configuration and customisation we've carried out in the past.

HomeHunts

HomeHunts is a leading property search specialist for luxury properties around the world. They maintain exceptionally high standards and are dedicated to achieving the best results for their clients. With a multi-lingual team of consultants who have in-depth local knowledge of the regions they cover and a level of expertise on the various buying processes, HomeHunts endeavour to exceed all of their clients’ goals and expectations.
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Distinctive Publishing

As a creative design company, John Graham and his team at Distinctive Publishing work hard to keep their focus on producing a wide range of publications, websites, as well as a variety of bespoke marketing materials. By keeping an open door policy with their clients and maintaining a hard-working, but friendly culture, the team ensure that their focus is always on producing high quality work that meets their customers’ needs.
Zoho-alternative-distinctive

Imaging Supplies

Being able to manage sophisticated product records right alongside existing and prospective client information is vital to Imaging Supplies’ business. A high volume office equipment supplier based in Scotland, Imaging Supplies has the dynamics of a specialist company paired with the buying power of a much larger organisation. They supply and manage accounts ranging from small, home offices all the way to universities and other large, public sector accounts, providing a dedicated and supportive account manager to ensure their customers find the right product at the right price.
Sales-force-alternative-imagingsupplies

Rubicon Workflow Solutions Ltd

The team at Rubicon Workflow Solutions are the people to contact when you’ve got a need for a digital solution. They provide software, hardware, and support to ensure that creative professionals have the digital platform they require. Rubicon have a practical and realistic approach to IT and provide a friendly, approachable, and impartial hub for their customers’ needs, regardless of business size or technical complexity.
Customer-Relationship-Management-Rubicon

University of Southampton

Centre for Languages, Linguistics, and Area Studies

The Centre for Languages Linguistics, and Area Studies (LLAS), a research and enterprise group operating within the University of Southampton, has been providing high quality professional development, resources, and information to the higher education sector since 2000.
Opencrm-customer-relationship-management-LLAS

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Address

HQ:
Software Add-ons Ltd
(OpenCRM)
1 Battalion Court
Colburn Business Park
Richmond
North Yorkshire
DL9 4QN
United Kingdom
Tel:
+44 (0)1748 473000
Fax:
+44 (0)1748 348003
Skype:
OPENCRM_UK
Reg #:
England & Wales 05387424

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News

It's Not Easy Being G…

In the words of the world famous Kermit the Frog – ‘It’s not easy being Green’! We at OpenCRM are Green! so imagine my delight when I attended the recent North East Expo and the guys stood next to me were also green. They took the applause, however, as they also has a 6 foot frog with them. Talk about making yourself stand out! But why a 6 foot frog? As I walked amongst the various stalls and exhibitors I regularly heard ‘have you...

Always Record your Ac…

We have a long running (kinda sad) joke in the office. Whenever someone says that they forgot to do a particular job, someone will inevitably reply that they should get “some kind of system for that…maybe a CRM.” There’s always a bit of a sigh and a chuckle…I told you it was a sad joke. But the root of our vague amusement comes from the idea that, when we forget to do something, it probably is because we didn’t make a note...

Learning From Your Hi…

Humanity seems to thrive on failure. The news pages are filled daily with stories of defeat, misadventure and mishap. Business launches that flop spectacularly or a tech invention that goes wrong - for whatever reason we love to read about that kind of thing. In fact, at certain levels we have come to expect failure. Sporting fixtures for our national team or the Eurovision Song Contest are occasions where we almost relish the prospect of not winning. But lack of success...

System Config Never E…

We’re always looking for ways we can improve the service we provide to our customers. Sometimes this is a little tweak to our product and other times it is a little adjustment to our process. Sometimes these process modifications mean that we need a new way of capturing information in our own OpenCRM system. Let me give you an example: a small number of years ago, we were finding that information about new customers wasn’t always being passed across to the project...

Countdown to Xero

5….4….3….2….1….Xero Keeping on top of your current balance sheet is an essential part of anyone’s business, it answers the simple questions like... 1. Who owes us money? 2. How much do they owe? As many of you know, we have been integrating with Sage 50 Accounts package for several years now. The exciting news is that we now integrate with the Xero accounting package also. This integration is currently in beta testing, meaning that a small number of our existing customers are testing it out...

Direct Marketing With…

OpenCRM is designed to cater for a wide range of business challenges. Different clients tend to use the system for as diverse a range of problem solving as you could imagine – some will use the out-of-the-box system for general contact management whereas others like to focus on a specific function and carry out extensive custom work, designing this to meet their exact requirements. Working in the Projects team, I get to help these customers in reaching their goals for their...