Call Us: +44 (0)1748 473000

Call Us Facebook Twitter Pinterest Linked in Instagram Youtube GooglePlus

  • Concentrix

    "Extremely professional in all aspects of the work undertaken and I have no hesitation in recommending OpenCRM to others."
    Ian Dawkins
    Ian Dawkins

  • eAdvantage

    "I have worked with Graham and his team a number of times over the last few years. They have an in depth knowledge of IT and have always been able to rise to the technical challenges I've set them. Excellent."
    Peter Jenkins
  • Evolutra Canada

    "I have collaborated with Graham in the planning of the implementation of CRM. Many analysis were required and various difficulties were always resolved with the help of the team. Being on two different continents did not stop OpenCRM from providing us with top quality assistance and service. Thank you. I would highly recommend collaborating to any organisation."
    Sophie Cataford
    Evolutra Canada
  • Fire Safety Company

    "I have worked with Software Add-ons and Graham for a number of years. I have found the levels of service, support and overall helpfulness, second to none! One of the good companies still in business, I have no hesitation in recommending Graham and his team."
    Sanjay Saggar
    Fire Safety Company
  • Innovit

    "Straight talking ..? Balanced advice ..? Knowledgeable insight ..? If what you are looking for is top quality cloud solution and innovative advice based on high levels of professionalism, then it is worth talking with OpenCRM. Their collaborative approach to crm business solutions means that they work WITH your sales force, and the end result is so much more a long term solution."
    Andrew Dent Innovit
  • Laverton Computer Solutions

    "I would happily recommend Graham's services to anyone. He is extremely knowledgeable, easy to work with and the solutions that he provides work. I know a number of his clients who are constantly singing his praises!"
    Rupert Abrahams
    Laverton Computer Solutions
  • Life Coach

    "Our contacts and managing them are our lifeblood and OpenCRM is the heart that keeps them circulating effectively."
    Robert Ashton
    Robert Ashton
    Life Coach

  • MC Ware

    "We have been using OpenCRM for a number of years now and we would really struggle without it. It is cost effective and easy to use and when linked with Sage it provides a very formidable package. MC Ware are a very busy IT firm and we cannot afford downtime and I'm happy to say that with OpenCRM we haven't experienced any at all."
    Jonathon Wheatley
    MC Ware
  • ACWW

    "OpenCRM have been providing web hosting services to ACWW for over eight years and we are very pleased with the professional service received to date."
    Terry Soares
    Terry Soares

  • AKW Limited

    "Kick off meeting with OpenCRM 6 days ago. Solution, complete with data delivered today. Simple, Effective, Delivered."
    Richard Billam, Director
    AKW Limited
  • Asset Resourcing

    "We looked at a number of packages before choosing OpenCRM and almost 4 years on it is still proving to be a sound decision. The product does exactly what was promised and if we ever find ourselves needing technical assistance from the team, the solution is always swift in coming and delivered in layman's terms - essential with us!"
    Ben Sweeting
    Asset Resourcing
  • Business for Breakfast

    "Graham is a well connected professional who has a clear grasp of the issues facing many SMEs and puts this into his products and services."
    Andrew Stewart
    Andrew Stewart
    Business for Breakfast

  • Campion Capital

    "Having not had a CRM system previously OpenCRM has revolutionised our business."
    Will Maydon
    Campion Capital
  • D.P. McKendry

    "Things are going well..... Getting more into the functionality of OpenCRM every day. I’m happy that I have made the right choice of CRM provider. Your support staff have all been very responsive, friendly and efficient – best IT customer service I have received during almost 30 years in business!"
    Paul McKendry, Director
    D.P. McKendry
  • Distinctive Publishing

    "It's way better than Salesforce, OpenCRM does everything that I want for my business and more."
    John Graham
    Distinctive Publishing
  • Evolve Consulting Services

    "OpenCRM acts as my virtual IT department. As well as providing an outstanding service, they do truly go the extra mile way beyond expectations."
    Cathy Brown
    Evolve Consulting Services
  • HGA Creative

    "I am so pleased that we decided to go with you guys – your service is first rate."
    Michael Henderson, Director
    Michael Henderson, Director
    HGA Creative

  • HomeHunts

    "OpenCRM has really helped us to get organised. Having used a number of different database systems in the past, we were delighted to discover OpenCRM, a full CRM software system which was adaptable for our needs. We have worked closely with OpenCRM from the outset to develop a system which is perfect for our needs and allows us to manage all aspects of our business. The team are always great to deal with and offer a high level of support and the system keeps evolving so we regularly see new features being made available."
    Tim Swannie, Director
  • Inntabiz

    "Now that we are setting up the system I get why it is called OpenCRM. You have complete access to the system configuration options. Makes it so flexible, you can configure it to do virtually anything, hence no nasty £300 here £1,500 there for the mods you need to make it fit your business processes. Simply brilliant."
    Mark Frost

    "Graham is a wonderful guy to deal with, he has an excellent product and he is extremely attentive and responsive to his clients needs. I'd have no hesitation in recommending him and his services."
    Huw Taylor


Twitter Feed

OpenCRM We're always on the look out for the right person to join our team. #Career #Job #NorthYorkshire #Yorkshire
OpenCRM The reason OpenCRM is special comes down to the range and depth of our feature library.


Software Add-ons Ltd
1 Battalion Court
Colburn Business Park
North Yorkshire
United Kingdom
+44 (0)1748 473000
+44 (0)870 125 5962
Reg #:
England & Wales 05387424

marker Find on Google Maps


Credit Funding in Ope…

Earlier this week, we completed a minor release that will be bringing some exciting new features and enhancements to our customers’ systems over the coming weeks. You can find a little introduction to the two big ticket items over in our version release news story and further details will be available to all our customers in the release notes, published on our own customer portal. But I want to talk about one of the “minor” features that will be included in...

Business Efficiency –…

One of the main purposes of using a CRM is to promote your business efficiency – let you concentrate on running your business whilst the CRM takes care of processes and data management. Because of this, we are mindful that shortcuts and ease of use are keys to a successful CRM implementation and as a result we are always developing enhancements here and there to make the user experience that much slicker. As we prepare to launch the latest updates to...

Avoiding Holiday Chao…

Year end is here, hooray, you made it! But along with all the reporting and financial fun (not) that you have to tackle at this time of the year, there’s one more job that needs to be managed: the holiday rush. No, that the Christmas holiday rush, but the one where everyone suddenly remembers that they have a few days of holiday to use up and are desperate to organise “just a few days off.” In the last month of the financial year…and...

Being Part of the Com…

This can be a very difficult balance, do you do this just to gain some recognition or is a genuine effort to add something to your community or the place where you work? My son came to me recently as a coach of an under 8’s football team and asked if we would like to sponsor the kids with a new strip. After a short conversation, we decided that we would be delighted to and it would be a great thing...

Cloud Perspectives – …

Cloud storage is a big step towards streamlining your business. It allows you to store your client details and other information in a manner that is accessible from anywhere, at any time. You can build up a great web of data by interlinking Companies and Contacts with all manner of actions, sales details and support requests, helping you build a complete customer profile. Just like those clients, your own business is not a static entity - you are constantly evolving. Staff...

Having the Right Pers…

It is a common pitfall, especially in the tech industry, to assume that known tasks are therefore easy tasks. That just because you know how to do something (and that everyone in your office knows how to do the same thing), it is actually common knowledge. What do I mean by this? Let me give you an example: I was recently having a conversation with one of our developers about a new piece of software I wanted to introduce and had been...