16 February 2015 Written by
Sometimes relationships can cause too much misery leaving the people involved just wanting to abandon ship. We don’t want our customer’s to feel like this, so I have put together three ‘P’s to help provide people with policies, plans, and practices to prolong CRM prosperity. After discussing The People and…
13 February 2015 Written by
As I am sure you are aware from reading my last blog post, I have put together a trilogy of posts to  discuss the key elements needed to build and maintain a strong, lasting relationship with your CRM system provider. Here is the second ‘P’ for preventing potential problems and…
11 February 2015 Written by
…Well it is for some people. The commercial Valentines season of love is a beautiful time for those in love. Many people have mixed feelings about the day (and the incessant build up to it), but overall I would always support a good excuse to tell those people dear to…
09 February 2015 Written by
I’ve always found February a bit of a strange month. It’s usually a fun one for me because it’s my birthday month, but it’s also the shortest month of the year…and the only one that has any possible variation in length. Which makes sense, I suppose, in a strange sort…
06 February 2015 Written by
This is a question I ask myself when I reflect on my life, especially when trying to explain my job to friends and family… “Well I’m a Multimedia and Interface Designer for a cloud hosted CRM Software Development Company”… I may as well just say, “I’m a total geek (and…
04 February 2015 Written by
This is the time of year when we all start looking forward to longer nights, warmer weather and/or getting away to some warmer climate for a spring break. Remembering what it is like to be walking down a warm beach is a distant memory clouded over by snowy blizzards, icy…

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News

Giving Back

This week we launched a brand new part of our website called Giving Back. We will be using this area to document the charity events we put on as a company, to raise awareness for some great causes and also some money to help support them in their future ventures. OpenCRM love to involve our staff and the local community in fun projects. It may sound cheesy, but we genuinely see organising internal and external charity projects, as an important investment...

Avoiding the dangers …

Here at OpenCRM, we always get a bit of the buzz in the office when something out-of-this-world occurs. We were very excited about the Rosetta landing for instance, and Richard Branson’s Virgin Galactic ventures. So, in keeping with tradition, the office discussion this week is about all about the total eclipse, which is to happen on Friday morning. Most of us can remember the last eclipse from our childhoods. For me, I was about 10, and…quite underwhelmed by the whole...

So, this is what’s go…

For the last three weeks we’ve taken a look at how an opportunity can be a great place to keep track of monetary value, in my case for my holiday. This week, I want to show you just how powerful the history subtab is. When you are planning a holiday you want to have the ability to talk to the hotels, and see if they can get you a better deal. Well, all the communication you will have in regards to this...

Our Top 10 Greatest H…

Last week was the official 10 year anniversary of OpenCRM. In those 10 years, we’ve built a system that we can be proud of and put together a fantastic team. In reflecting on the life of OpenCRM, I thought it would be fun to put together a list of our favourite features and greatest achievements (in no particular order). You might call it the OpenCRM Top 10 Greatest Hits: Email integration for every scenario A sidebar full of real-world, useful widgets Unlimited...

5 Days of Funny: Make…

This has been a great week—what a success for the OpenCRM 5 Days of Funny! On Monday we had some really terrible hilarious jokes. Tuesday was full of cats in hats and dogs in tutus. Wednesday was, frankly, more full of “oohs” and “ahhs” over the cuteness of childhood pictures than humour, but we still had a good laugh. And Thursday…I don’t think I’ll ever get over some of those silly walks. But today is the day, the main event! I...

5 Days of Funny: Sill…

What a week we are having here at OpenCRM, with silly jokes, silly pets and best of all silly photo evidence! Well why not! I think its great having a good excuse for the team to have some fun and raise some money for a good cause. Today is the day of the silly walk! Inspired by the ‘Ministry of Silly Walks’ sketch by Monty Python’s Flying Circus. Each competitor has to submit a short video of them doing a silly...

5 Days of Funny: Who’…

As much as I’m enjoying looking through the funny and embarrassing childhood pictures of my colleagues, I can’t help but breathe a sigh of relief that my most memorable childhood moment wasn’t caught on camera…or video for that matter. I couldn't believe it. Nicky, the absolute coolest kid in my class was coming to my house for tea after school. My house! I tidied my room up and made sure the little kid toys were hidden well out of sight. After...

5 Days of Funny: Bail…

This week we are having fun and raising funds thanks to the Red Nose Day campaign. We’re running a different competition each day and today’s theme is pets in funny costumes or doing funny things. I recently adopted a second cat: Mango. He’s a big fluffy 4 year old ginger cat who reminds me a lot of Garfield apart from the fact that Mango does not love lasagne. He does, however, hate Mondays or any day I have to get...

5 Days of Funny: The …

You’ve probably noticed that this Friday is Red Nose Day! This year, we decided that a single day of funny just wasn’t enough for us, so we’re going to do a whole 5 Days of Funny! Each day we’re going to be running a little internal competition to raise money by being funny. Everyone who wants to participate is putting in a small donation through our Just Giving page with all the proceeds going to the Red Nose Day charity. There...

10 Years in the Biz

The team here at OpenCRM are really excited about the fact that this year, specifically this month, we will be celebrating 10 years in the CRM software development business. Wahoo! As a young professional, I take great pride in being part of a team who have, from the start, worked really hard to build a company and CRM product which are aiding productivity and efficiency in businesses today. Starting out as a team of three, the company has grown exponentially over the...

What should I do when…

Last week I wrote about going away for a holiday. This week I want to explain how I am using OpenCRM to help me make a decision. I am holding my destinations as Opportunities. This is where you, as a business, would keep those precious deals on the table to monitor their behaviour. I’m using them to see the value and what they offer side by side. By using the “amount” field, I can add what it will cost me in the...

What’s your Approach?

I don’t know if you play video games, but I quite enjoy them. I do find that the way people approach big tasks, like a video game or within their work, varies so much that the people who develop games (and other software) must accommodate these preferences. Personally, I’m usually quite happy to dip in and out of them, but every once and while, a game comes along that I just lose myself in. All I want to do is play...

How can design help t…

By designing tools to help ease people’s everyday life, we can help evolve businesses and and put smiles on our consumer’s/user’s faces. As a designer, I do notice when something is well designed. It is easy to take for granted that everything from the knife and fork you eat your dinner with, to the mobile phone, tablet or other 'next best thing' you use, has gone through a design process so it can provide you with a solution to fill...

Where do I want to go…

I’m trying to plan a holiday. Know what the hardest part is? My indecision on the destination. I want to go to somewhere warm, but I also want to sightsee. I’m a beach bum, but I love being a tourist. I want to laze around by a pool, but I also want to climb up a cliff. What do I do??? It doesn’t help when you are planning for two, as you need to take other people's wants and needs into...

Service as a Solution

Can you believe it? I had yet another cold last week. That’s my fourth cold this winter…or is it the fifth, I can’t even remember any more. I feel like I am personally keeping the entire cold/flu tablet industry in the black, not to mention tissue manufacturers! Now I don’t normally mind winter. I absolutely love snow and being toasty warm inside when it’s cold outside. I don’t even mind having to wrap up warm to go outside, it means I...