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12 February 2016 Written by
So you want to start using a new CRM solution? You might be a CRM first-timer, or you could be migrating from one CRM provider to another. Perhaps you feel your existing implementation has become too expensive or no longer meets your requirements; there are countless reasons that might prompt…
10 February 2016 Written by
As a newcomer to the tech industry I am learning fast that marketing Software as a Service (SaaS) is different to marketing in any other industry. Marketing in its own right is a difficult beast to tame and get right, but when you are faced with the challenge of marketing…
08 February 2016 Written by
It is my birthday this week (yay!) and I will be marking my 1/3 of a century…or 33 to non-number nerds. The older I get, the more I find myself using that dreaded “when I was young…” phrase and the recurring theme seems to involve the technologies that simply weren’t…
04 February 2016 Written by
We are officially one month into 2016 and what a quick 35 days it has been! The food-induced coma we were all in over Christmas merely seems like a few days ago, rather than weeks. But they say time travels fast when you are having fun and that has certainly…
02 February 2016 Written by
We are lucky to be able to say that the CRM software development industry is continuing to reach new heights. The rate of businesses investing in cloud hosted SaaS, like OpenCRM, has been continuing to go up, up and away! A recent press release by Gartner predicted that there will…
28 January 2016 Written by
This month we are talking to Matt Stimpson, director at Thirsty Work, a leading provider of water cooler and drinking solutions based in the South West. Launched 18 years ago, the company offers a range of bottle and mains fed water coolers, water fountains, water boilers, and three-way filtered taps.…
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News

Keep Data Security at…

Data Security is at the forefront of the news at the moment, but there’s a surprising number of people and organisations that are still a bit naïve about how secure their data is, with many believing they are ‘safe’ from a potential hack, when actually this is far from the truth. And now with the new EU General Data Protection Regulations coming into force in the near future, online protection and data security has never been a more topical conversation. Lets...

CRM McCRMface - Comms…

Getting public opinion is a great way of marketing a project you are working on or rating the effectiveness of a product or service you provide. But like most things in business much care and attention needs to go into planning such a thing, as there can be a lot of risk attached to any public communications. Take for example the recent online poll for the naming of the Natural Environment Research Council’s new polar research ship. After weeks of voting and...

Why Repeat Yourself?

Billy created an Opportunity   Billy created a Quote   Billy created a Sales Order   Billy created an Invoice   Billy had an idea... Most people don’t like repeats, I give you Top Gear on Dave and Home Alone at Christmas, I thank you. This is the same in our work places, nobody likes repeating their work over and over when it is just not necessary. This is where OpenCRM comes into its own. By intelligently pulling information through from one record to another (you can even do this yourself...

Business Superhero: Z…

This month we knew that our business superhero could only go to one person, the amazing Dame Zaha Hadid, who very sadly passed away last month. Zaha Hadid was an extraordinary architect, you only have to look at her company’s website to see that her vision and ability were truly unique and that the world of architecture will sorely miss her influence. As the first woman recipient of both the RIBA Gold Medal in 2016 and the Pritzker Architecture Prize in 2004...

A Personal View of Re…

Remote working is a growing phenomenon within today’s work arena, and businesses and employees alike are reaping the benefits. Businesses are seeing reduced office costs and fewer sick days, while workers benefit from not having a lengthy commute every day and increased flexibility, allowing employees to have more control of their own schedule. Some people would also raise some potential disadvantages to remote working, mainly a worry around the lack of supervision (although I don’t think this is as big...

Just a Walk in the Pa…

I recently had one of those hectic, crazy, stressful days that makes 8 hours go by in the blink of an eye. Honestly, I was always carrying on at least two conversations, if not three, while trying to concentrate on another task and worrying that there were several emails I really, desperately needed to reply to…it was a nightmare. One of my co-workers said I looked like someone trying to take an octopus for a walk in an asteroid field; a...

Are Your Staff Your B…

Your team mean everything to you and your business. They are your biggest asset, but what happens when your staff become your biggest downfall? A recent survey by Axelos, a UK government joint venture with outsourcing firm Capita, revealed that many businesses are putting themselves and customers at risk by failing to provide their staff with effective security training. Senior management teams are becoming complacent when it comes to training their staff members. Many are putting their business in jeopardy as...

A Brew With...Rainbow…

This month we sit down with Nick Marlow from Rainbow Play, where he shares with us how he uses his OpenCRM system to take his business to the next level… Tell me a little bit about Rainbow Play? Rainbow Play Systems has been selling the finest outdoor play equipment in the UK for over 20 years. When we first started out, we only sold Rainbow Climbing Frames, but over the years we have diversified, with the largest part of our business now...

Is PX the new UX?

My role at OpenCRM involves me creating many different forms of design media for the company, but there is one thing that underpins everything and that is considering the User Experience. Whether I am designing an email newsletter, website content, support or sales documents or a new feature for our CRM solution, it is essential that I consider how the user/reader/visitor it going to experience it. I recently read an interesting article from the online magazine ‘UX Magazine’ on UX (surprise, surprise)...

Can OpenCRM Help You …

When we talk about using OpenCRM for sales, we mean a whole lot more than just keeping an eye on Opportunities and sending out Sales Orders…although these are both critical to the job. Personally, I’ve found that using OpenCRM has improved my ability to sell a product. You might think I’m crazy or being overly enthusiastic about my own product. And that’s exactly what I would have thought just a year ago. It is hard to imagine that something relatively intangible might...

Activities – A Health…

Billy does Activities   ...lots of Activities.   No I mean an awful lot of Activities! But not those type of Activities – Business Activities All in one place and never lost – Calls, Meetings and Tasks   With such an inspirational and fun Sport Relief weekend just passed, I can imagine that everyone is thinking about taking part in activities to keep fit and healthy. But what about your Activities at work? How do you keep your job processes healthy and efficient? “Post-it Notes” I hear you cry, stuck...

Business Superhero: J…

We all know the legend Steve Jobs and more recently the work of Tim Cook. But what about Johny Srouji? Heard of him? Didn’t think so. Johny is the senior VP for hardware technologies at Apple. He runs the division that makes processor chips. This is pretty much what makes your iPhone, iPad, Apple Watch and life (oh sorry not that one) work. So what’s happened to put Johny on the map and now one the biggest senior VP shareholders at Apple?...

Happy Pi Day!

It won’t be any surprise to you that we’ve got a lot of developers (and other techy people) here at OpenCRM who are more than a little “geeky.” There are the sci-fi fans, the comic book readers and the gamers…a lot of those. So when the opportunity comes up to celebrate a truly geeky holiday, we’re all more than happy to join in. And Pi Day might just be the geekiest of all geeky holidays. It’s a celebration of a mathematical...

Celebrating the Role …

Many of the headlines about women in the tech industry are about pay inequality, harassment, and exclusion. These stories all focus on important cases and serve to educate, inform and excite everyone about the ways we can improve culture of the industry as a whole. But it doesn’t stop these from being negative stories. Women in the tech industry, while it is true they often have to push that much harder to succeed, have made real and positive advances in their chosen...

To all our Mums!

A very specific set of women were celebrated yesterday across the UK. These women may be astute business minds, leading scientists, politicians, nurses, doctors, police women or military officers, however it wasn’t their professional skills and qualifications that would have earned them high praise yesterday. They would have been showered with cards and presents, flowers and chocolates all for being mums. So why do children from different countries pay tribute to their mother every year? Mothering Sunday is always held on the forth...