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10 February 2016 Written by
As a newcomer to the tech industry I am learning fast that marketing Software as a Service (SaaS) is different to marketing in any other industry. Marketing in its own right is a difficult beast to tame and get right, but when you are faced with the challenge of marketing…
08 February 2016 Written by
It is my birthday this week (yay!) and I will be marking my 1/3 of a century…or 33 to non-number nerds. The older I get, the more I find myself using that dreaded “when I was young…” phrase and the recurring theme seems to involve the technologies that simply weren’t…
04 February 2016 Written by
We are officially one month into 2016 and what a quick 35 days it has been! The food-induced coma we were all in over Christmas merely seems like a few days ago, rather than weeks. But they say time travels fast when you are having fun and that has certainly…
02 February 2016 Written by
We are lucky to be able to say that the CRM software development industry is continuing to reach new heights. The rate of businesses investing in cloud hosted SaaS, like OpenCRM, has been continuing to go up, up and away! A recent press release by Gartner predicted that there will…
28 January 2016 Written by
This month we are talking to Matt Stimpson, director at Thirsty Work, a leading provider of water cooler and drinking solutions based in the South West. Launched 18 years ago, the company offers a range of bottle and mains fed water coolers, water fountains, water boilers, and three-way filtered taps.…
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26 January 2016 Written by
It’s hard to believe we are already one month into 2016. Time is moving so quickly - one moment you’re reviewing last year and making resolutions for the New Year, the next you realise Valentine’s Day and Easter stock is already on display in the supermarket. Keeping track of time…

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News

‘Switch it off and on…

The importance of scheduling some time for yourself as part of a well-balanced working week is all too often overlooked. Some people feel that ploughing through that To Do list takes precedence, forgetting that a break can actually improve productivity and make your time at work more efficient and accurate. You do it for your computer when it over heats, so why not do it for yourself? Here’s a few things I do to stay fresh, keep my processors in action...

Surviving Exam Season…

We are now entering the dreaded exam season, and no matter where you are in the education process, exams are always stressful (don’t believe the people who say otherwise) Many of us here at OpenCRM have loved ones, including siblings and children, who are about to sit exams at school, college or university. Sometimes it is hard when you are about to take an exam, to understand why you are actually doing this and where it will take you in the...

Everyone Deserves Gre…

Have you ever found yourself feeling, well, a little unsupported?!? Not the type of Support Billy! Not that type either... ...Now you are just getting ridiculous! Having a great Support system when you need it the most, both Business and in Life, is a pretty lucky position to be in. At OpenCRM we firmly believe in providing our clients with the very best support, advice and guidance. We think our system is pretty easy to use and our system training goes through everything. But sometimes...

Business Superhero: S…

As many of you will no doubt be aware, Sir David Attenborough celebrated his 90th birthday just the other day. Now we all know about his amazing and inspiring nature programs, I for one was interested in the natural world as a young man. But as I've grown older, I find myself getting lost in the wonder that his nature programmes bring. This wonderment follows me as I look around the stunning Yorkshire landscape in which we live and that can...

Learning about Sales …

Happy Star Wars Day!! May the 4th be with you!! Although I’m definitely not the biggest Star Wars fan in the office, as today drew closer and closer in the calendar, more and more people started talking about their plans for some pretty serious Star Wars marathons. And even though I don’t normally need an excuse to watch Luke, Han, and Leia for what must be the hundredth time (I do have three kids), I thought I would give myself one anyway. With...

Getting up to Speed a…

Aren’t bank holidays great? I don’t know about you, but something about having a Monday off somehow makes the relaxing hours mean more than they would on a Saturday or Sunday. Saying that, it can mean that the day you come back in the office is even more hectic and tiring than a normal Tuesday would be. Swings and roundabouts I suppose; one relaxing day in trade for one less-than-relaxing day. When I got into the office this morning, I had a...

Keep Data Security at…

Data Security is at the forefront of the news at the moment, but there’s a surprising number of people and organisations that are still a bit naïve about how secure their data is, with many believing they are ‘safe’ from a potential hack, when actually this is far from the truth. And now with the new EU General Data Protection Regulations coming into force in the near future, online protection and data security has never been a more topical conversation. Lets...

CRM McCRMface - Comms…

Getting public opinion is a great way of marketing a project you are working on or rating the effectiveness of a product or service you provide. But like most things in business much care and attention needs to go into planning such a thing, as there can be a lot of risk attached to any public communications. Take for example the recent online poll for the naming of the Natural Environment Research Council’s new polar research ship. After weeks of voting and...

Keeping an Eye out fo…

I’m a very visually orientated person. I have always learned best by observing how to do something, from riding a bike to driving a car. That’s why for me, I really like to utilise the visual tools in OpenCRM as it gives me the chance and ability to refine and easily navigate through my day-to-day activities. You’ll see a lot of these same visual tools throughout OpenCRM, but I’d like to focus specifically on the ones in the Opportunities module, because...

Why Repeat Yourself?

Billy created an Opportunity   Billy created a Quote   Billy created a Sales Order   Billy created an Invoice   Billy had an idea... Most people don’t like repeats, I give you Top Gear on Dave and Home Alone at Christmas, I thank you. This is the same in our work places, nobody likes repeating their work over and over when it is just not necessary. This is where OpenCRM comes into its own. By intelligently pulling information through from one record to another (you can even do this yourself...

Business Superhero: Z…

This month we knew that our business superhero could only go to one person, the amazing Dame Zaha Hadid, who very sadly passed away last month. Zaha Hadid was an extraordinary architect, you only have to look at her company’s website to see that her vision and ability were truly unique and that the world of architecture will sorely miss her influence. As the first woman recipient of both the RIBA Gold Medal in 2016 and the Pritzker Architecture Prize in 2004...

10 Steps to a Waterti…

Whether you are marketing to an existing or potential client base, your company’s email campaigns need to be watertight. Communication is key. You need to make sure that first and foremost the message you are trying to make is clear and precise, but also that the email looks good and demonstrates a high level of professionalism and expertise, which reflects your company’s brand. The process of creating these campaigns can and should be really quite lengthy. Much thought needs to go...

Why Social Media and …

Social media and blogs, yes, what you are reading right now. You might be an avid reader to our blogs and social media or you might have just stumbled across this whilst you are browsing our website – if so hello, we would love to chat to you over the phone! For many companies, social media is just something that needs a quick tick of the box. What so many don’t realise is that social media not only gives people and...

A Personal View of Re…

Remote working is a growing phenomenon within today’s work arena, and businesses and employees alike are reaping the benefits. Businesses are seeing reduced office costs and fewer sick days, while workers benefit from not having a lengthy commute every day and increased flexibility, allowing employees to have more control of their own schedule. Some people would also raise some potential disadvantages to remote working, mainly a worry around the lack of supervision (although I don’t think this is as big...

Just a Walk in the Pa…

I recently had one of those hectic, crazy, stressful days that makes 8 hours go by in the blink of an eye. Honestly, I was always carrying on at least two conversations, if not three, while trying to concentrate on another task and worrying that there were several emails I really, desperately needed to reply to…it was a nightmare. One of my co-workers said I looked like someone trying to take an octopus for a walk in an asteroid field; a...