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18 February 2016 Written by
This is Billy   This is Danny   Billy and Danny were friends   But then Billy went for Fish and Chips…     …And forgot to ask Danny   Twice!!   Danny was upset   Billy had an idea   Billy set up a Recurring Activity in OpenCRM  …
18 February 2016 Written by
There won’t be many adults who didn’t enjoy The Tale of Peter Rabbit growing up. It’s a British institution, a rite of passage for any child, and despite first being published in 1902, it’s still a much-loved story by the legendary author, Beatrix Potter.  Beatrix Potter has been thrust back…
16 February 2016 Written by
Last weekend I did an overnight walk with a couple of friends (as you do) across the North Yorkshire Moors, and one thing which astounded me was the clarity of the night sky. Away from light pollution the solar system was a bright map above our heads and it was…
12 February 2016 Written by
So you want to start using a new CRM solution? You might be a CRM first-timer, or you could be migrating from one CRM provider to another. Perhaps you feel your existing implementation has become too expensive or no longer meets your requirements; there are countless reasons that might prompt…
10 February 2016 Written by
As a newcomer to the tech industry I am learning fast that marketing Software as a Service (SaaS) is different to marketing in any other industry. Marketing in its own right is a difficult beast to tame and get right, but when you are faced with the challenge of marketing…
08 February 2016 Written by
It is my birthday this week (yay!) and I will be marking my 1/3 of a century…or 33 to non-number nerds. The older I get, the more I find myself using that dreaded “when I was young…” phrase and the recurring theme seems to involve the technologies that simply weren’t…

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News

Does Cost Equal Quali…

It’s no secret that I love our CRM system. I think the broad range of features available and the depth of the functionality you find in these features makes OpenCRM one of (if not the) best cloud CRM system out there. But not everyone agrees with me. Some people think that to get the best system out there, you have to spend a fortune. That the price tag is the only true reflection of quality. And they’re entitled to their opinion. I...

How can businesses ha…

It is hard to pinpoint the most innovative uses of technology in 2016 as you could say that we are now totally submersed in a growing culture of Big Data, Interactivity, the ‘Internet of Things’, UX, UI, AI, IA and many, many more buzz phrases and acronyms which make up this ‘Fourth Technological Revolution’ we appear to be in the middle of. While all of these advancements are fascinating, I always want to know how a new type of technology is...

OpenCRM TV Company Ne…

Hello ladies and gentlemen and welcome to this edition of OpenCRM TV Company News......Introduced by our very own William Winter, it's a light hearted look at what has happened at OpenCRM over the past few weeks.

Are we in the middle …

Recently, I’ve been hearing a lot about a Fourth Industrial Revolution. According to a recent article in Forbes, the Fourth Industrial Revolution is centred on “the combination of cyber-physical systems, the Internet of Things, and the Internet of Systems…it is the idea of smart factories in which machines are augmented with web connectivity and connected to a system that can visualize the entire production chain and make decisions on its own.”1 Sounds very impressive and futuristic, doesn’t it? From the literature on...

Business Superhero: W…

There are a lot of reasons to admire Warren Buffett: his investment prowess, his entrepreneurial spirit, his philanthropy, his down-to-earth perspective, his devotion to his family—you name it and I admire him for it.  Buffett serves as an example to anyone in business that enthusiasm and dedication are only part of the story when it comes to being a success in business. From watching his business and personal life over the years, there are three lessons that I personally have found...

Personalities: How do…

My colleague Ashley recently published a blog post about how members of our team reacted to some role play we were doing. Which of our colleagues jumped in feet first to act their hearts out and which ones shied away from the limelight?This got me thinking about the wide variety of personalities within our business, how we all fit together and the different implications each of our personalities have on how we interact and work as an effective team. For the...

Mobile Framework…so m…

I’ve been with the OpenCRM team for almost eight months now, and in that time I have discovered what a difference our system can make to your daily work life. From managing your calendar and tasks, email marketing campaigns, to so much more, OpenCRM can aid your businesses’ proficiency and giving you piece of mind. One of the best things about OpenCRM though, is how adaptable it can be to suit every business’ needs. Thanks to our wonderful team of Project...

The Summer Campaign H…

Would you like less time in the office and more time doing the things you love this summer – the Euro’s for instance? Of course you would, especially this summer – and let’s face it, this summer is a belter than just about any that came before! The Euros, Rio Olympics, and, of course, Wimbledon! It’s going to be pretty epic. Vive La France ! What would you rather be doing…This? Or This? This? Or This At OpenCRM, we want you to enjoy more free time summer...

Business Superhero: G…

When it comes to the most powerful and influential women of all time, so often we hear about the Beyonces or Victoria Beckhams of the world. Now there’s no denying that these female professionals have clearly become successful and are tremendous at what they do - with billions in the bank and millions of social media followers to prove it. Saying that, most of the team here at OpenCRM aren’t exactly drama queens (although we’ve got a few—you know who you are!)...

Employee Reviews: Per…

When the time rolls around to do your employees’ annual reviews, are your team quaking in their boots or chomping at the bit to get going? Ideally, employee reviews should be a time when you and individual members of your team are able to chat about their performance, talk about how you can work together on their advancement within the company, and resolve any outstanding concerns. Too often, however, this isn’t what happens. In the days and maybe weeks leading up to reviews...

Practice Makes Perfec…

Every month, the whole OpenCRM team comes together to chat about what we’re all working on, preview new development work, and talk about changes to internal policies. We call these catch-up sessions “Show & Tell.” At our most recent Show & Tell, we added something else to our agenda: role playing. Sadly this wasn’t a friendly office game of Dungeons and Dragons (although I know some of the guys would have loved it if it was), but rather a scenario for us...

Our all New Status Pa…

There have been changes a plenty this May at OpenCRM! We’ve been joined by a new project manager, have some great new features coming up for the system, and we’ve even started stocking a new type of biscuit in the staff kitchen. Ok, so the last one won’t really affect our customers directly, but we’re all pretty excited about it. However it is not our choice of elevenses snack or tipple that I want to bring to your attention with this...

Is CRM the Missing In…

Starting up a company is probably one of the scariest things you can do in business. It takes guts, confidence, and a lot of late nights—even after more than 10 years on, I still remember how scary those first few years were. So often when a company is starting out you will hear that cash flow is king, meaning that any costs which are not required as essential should not be implemented. This is often the category that a CRM system...

‘Switch it off and on…

The importance of scheduling some time for yourself as part of a well-balanced working week is all too often overlooked. Some people feel that ploughing through that To Do list takes precedence, forgetting that a break can actually improve productivity and make your time at work more efficient and accurate. You do it for your computer when it over heats, so why not do it for yourself? Here’s a few things I do to stay fresh, keep my processors in action...

Surviving Exam Season…

We are now entering the dreaded exam season, and no matter where you are in the education process, exams are always stressful (don’t believe the people who say otherwise) Many of us here at OpenCRM have loved ones, including siblings and children, who are about to sit exams at school, college or university. Sometimes it is hard when you are about to take an exam, to understand why you are actually doing this and where it will take you in the...