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23 September 2016 Written by
So you’ve taken the plunge and decided to start using a new CRM system? That’s great – hopefully it means that our marketing materials and sales team have all done their job, outlining how a well-configured and maintained CRM solution can be a real asset to your business. Notice that…
20 September 2016 Written by
Over the last few weeks my colleagues have been giving you an insight in to how each department within OpenCRM functions, the key aspects of their roles and the processes they follow. Now it is my job to explain how all these processes and departments fit together to deliver you,…
15 September 2016 Written by
You’ve got them in every office, the men and women who take care of all those necessary tasks that keep the business going. Because we’re not a giant corporation, all of these tasks (and more) are handled by a small number of people who end up wearing a variety of…
13 September 2016 Written by
Of all the teams here at OpenCRM, it is our development team that most define who we are…and I mean that literally, they are the ones responsible for building, maintaining, and expanding the OpenCRM system. When a new feature or enhancement request lands on a developer’s desk, they know that…
09 September 2016 Written by
Now everyone has returned from their summer break, people are starting to once again focus on their business needs and how we at OpenCRM can help. This is where the Business Development Team fit into the journey. As Business Development, we are often the first person that you will speak…
05 September 2016 Written by
Everyone needs a little support sometimes. It doesn’t matter if you are completely new to something or have been using it for decades, sometimes you just need a helping hand. In this blog series, we are looking at each part of the OpenCRM machine, and how each part is beneficial…
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OpenCRM We're always on the look out for the right person to join our team. #Career #Job #NorthYorkshire #Yorkshire https://t.co/4vbC9Ndxsq
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HQ:
Software Add-ons Ltd
(OpenCRM)
1 Battalion Court
Colburn Business Park
Richmond
North Yorkshire
DL9 4QN
United Kingdom
Tel:
+44 (0)1748 473000
Fax:
+44 (0)870 125 5962
Skype:
OPENCRM_UK
Reg #:
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News

Credit Funding in Ope…

Earlier this week, we completed a minor release that will be bringing some exciting new features and enhancements to our customers’ systems over the coming weeks. You can find a little introduction to the two big ticket items over in our version release news story and further details will be available to all our customers in the release notes, published on our own customer portal. But I want to talk about one of the “minor” features that will be included in...

Business Efficiency –…

One of the main purposes of using a CRM is to promote your business efficiency – let you concentrate on running your business whilst the CRM takes care of processes and data management. Because of this, we are mindful that shortcuts and ease of use are keys to a successful CRM implementation and as a result we are always developing enhancements here and there to make the user experience that much slicker. As we prepare to launch the latest updates to...

Avoiding Holiday Chao…

Year end is here, hooray, you made it! But along with all the reporting and financial fun (not) that you have to tackle at this time of the year, there’s one more job that needs to be managed: the holiday rush. No, that the Christmas holiday rush, but the one where everyone suddenly remembers that they have a few days of holiday to use up and are desperate to organise “just a few days off.” In the last month of the financial year…and...

Being Part of the Com…

This can be a very difficult balance, do you do this just to gain some recognition or is a genuine effort to add something to your community or the place where you work? My son came to me recently as a coach of an under 8’s football team and asked if we would like to sponsor the kids with a new strip. After a short conversation, we decided that we would be delighted to and it would be a great thing...

Cloud Perspectives – …

Cloud storage is a big step towards streamlining your business. It allows you to store your client details and other information in a manner that is accessible from anywhere, at any time. You can build up a great web of data by interlinking Companies and Contacts with all manner of actions, sales details and support requests, helping you build a complete customer profile. Just like those clients, your own business is not a static entity - you are constantly evolving. Staff...

Having the Right Pers…

It is a common pitfall, especially in the tech industry, to assume that known tasks are therefore easy tasks. That just because you know how to do something (and that everyone in your office knows how to do the same thing), it is actually common knowledge. What do I mean by this? Let me give you an example: I was recently having a conversation with one of our developers about a new piece of software I wanted to introduce and had been...