Call Us: +44 (0)1748 473000

Call Us Facebook Twitter Pinterest Linked in Instagram Youtube GooglePlus



JUser: :_load: Unable to load user with ID: 847

De-Mystifying the Cloud Part 1: The Benefits of a Hosted Solution

12 February 2014 Written by 

There are a myriad of articles out and about stating the benefits of having hosted software. Pretty much all of them say the same, but without going too deep into the reasons. If we were to list all the benefits of a hosted solution and went into the reasons, you’d be here for a couple of hours. Starting with this article, I would like to break them down into a series of posts, over the next couple of weeks, and give perspective of the benefits from a technical side, not just a business side.

The most obvious benefit is ease of access. If you have an internet connection, you can access a hosted solution. The internet is available just about everywhere, from cafes and bars to hotels and airports. Some cities have city wide wireless available, and for those who don’t, there’s always the mobile network.

There’s also a huge range of devices which can access the internet from things as small as phones, right through to tablets, laptops, computers and even more. Games consoles can even have web browsers in them for use, though I’ve never tried using OpenCRM on it, it’s technically possible.

If your main office solution is a program stored on your office computer with all of your information on it, how do you access it when you are away from the office, or make sure you have all of the information you need just before you go into a meeting? Simply remembering everything isn’t going to work.

Paper? What if your printer is broken or you spill coffee on it so it’s not readable? Maybe the dog ate it! Work on a laptop and carry that everywhere? Ok, this is the most viable one, but why when internet access is widely available?

You could, of course, always connect to your office computer via some third party software, but if this is the case then a hosted solution is just as easy, if not easier. Just log in to your system from whatever computer is available to you in the meeting; this flexibility is one of the key benefits of a hosted solution.

Of course, if your office has a power outage when you try and connect from outside, then you are stuck. But, if you’ve got a fully charged laptop on the mobile data network, that’s not the case with OpenCRM, as our solution is hosted in ISO accredited datacentres that have the ability to stay running even if the power is cut. Up to 7 days without power in fact, courtesy of diesel generators. If the power doesn’t look like coming on in those 7 days, they can just add more fuel and keep running. All you need is internet access and OpenCRM is available and ready for you.

If you want to know more about the reasons to choose a hosted CRM solution, keep checking back and I’ll go through some of the other benefits of going hosted. You might already have decided from this that a hosted solution is for you and if that’s the case, contact one of our friendly sales team who will help you on your journey.

Rate this item
(0 votes)


Twitter Feed

OpenCRM Enjoy the bank holiday everyone! #bankholiday #FridayFeeling #Friyay
OpenCRM Want to know more about the team here at OpenCRM? There's all kinds of great info on our blog.…


Software Add-ons Ltd
1 Battalion Court
Colburn Business Park
North Yorkshire
United Kingdom
+44 (0)1748 473000
+44 (0)1748 348003
Reg #:
England & Wales 05387424

marker Find on Google Maps


It's Not Easy Being G…

In the words of the world famous Kermit the Frog – ‘It’s not easy being Green’! We at OpenCRM are Green! so imagine my delight when I attended the recent North East Expo and the guys stood next to me were also green. They took the applause, however, as they also has a 6 foot frog with them. Talk about making yourself stand out! But why a 6 foot frog? As I walked amongst the various stalls and exhibitors I regularly heard ‘have you...

Always Record your Ac…

We have a long running (kinda sad) joke in the office. Whenever someone says that they forgot to do a particular job, someone will inevitably reply that they should get “some kind of system for that…maybe a CRM.” There’s always a bit of a sigh and a chuckle…I told you it was a sad joke. But the root of our vague amusement comes from the idea that, when we forget to do something, it probably is because we didn’t make a note...

Learning From Your Hi…

Humanity seems to thrive on failure. The news pages are filled daily with stories of defeat, misadventure and mishap. Business launches that flop spectacularly or a tech invention that goes wrong - for whatever reason we love to read about that kind of thing. In fact, at certain levels we have come to expect failure. Sporting fixtures for our national team or the Eurovision Song Contest are occasions where we almost relish the prospect of not winning. But lack of success...

System Config Never E…

We’re always looking for ways we can improve the service we provide to our customers. Sometimes this is a little tweak to our product and other times it is a little adjustment to our process. Sometimes these process modifications mean that we need a new way of capturing information in our own OpenCRM system. Let me give you an example: a small number of years ago, we were finding that information about new customers wasn’t always being passed across to the project...

Countdown to Xero

5….4….3….2….1….Xero Keeping on top of your current balance sheet is an essential part of anyone’s business, it answers the simple questions like... 1. Who owes us money? 2. How much do they owe? As many of you know, we have been integrating with Sage 50 Accounts package for several years now. The exciting news is that we now integrate with the Xero accounting package also. This integration is currently in beta testing, meaning that a small number of our existing customers are testing it out...

Direct Marketing With…

OpenCRM is designed to cater for a wide range of business challenges. Different clients tend to use the system for as diverse a range of problem solving as you could imagine – some will use the out-of-the-box system for general contact management whereas others like to focus on a specific function and carry out extensive custom work, designing this to meet their exact requirements. Working in the Projects team, I get to help these customers in reaching their goals for their...