May is a great month for bank holidays, and for people who don't have to work these public holidays it can be a real perk and a nice opportunity to let your hair down, catch up on your social life and generally just relax.

However, if you’re not careful you could end up spending all of your precious time off with a weight on your shoulders, thinking things like ‘oh no, I have one less day to do all these things that I need to do to reach my deadlines’ and panic can strike!

By assisting you to time manage your jobs effectively, using our Activities and Calendar modules, OpenCRM can help

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This article looks at the need to be able to see WHY your customers are buying as much as the What, How and When.

Standards in data capture are shifting. The traditional challenge has been to offer the ability to crunch numbers – volume of sales, leads converted, opportunity value for the current quarter and so on. This is not only valuable but essential information that relates to the performance of your organisation and individuals within. With this quantitative data, we can answer all those “What…” and “How Many” questions.

However using today’s possibilities to capture

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It is imperative to keep track of your data, files and other important information. As recently shown with the Doctor Who potential plot revelation controversy, it can be so easy to lose track things and this can have dramatic consequences. When you have too many plates spinning, it is likely that one, two or all of them will fall.

So, why not put all your plates together safely in the cupboard. Stack them neatly so you know where to find them, as and when they are needed.

OpenCRM is like this cupboard, it will help you to collaborate all your different business data and documents into one safe

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I am already reading articles proclaiming the death of social media. No, seriously I really am! OK, so once we have got over the attention-grabbing headline, we can start to look at what the author is actually trying to tell us. It seems that figures for Facebook usage (in certain countries) amongst teenagers has levelled off, if not actually dropped. The dramatists can look at this figure in any number of ways and read different reasons into it such as:

• Teenagers don’t want to be on the same platform as their parents.
   
• They would rather be active on a variety of different apps and

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