As part of our ongoing mission to bring you the best with the OpenCRM website along with some great new features and upgrades to our product, we have created a series of training videos for you. Mostly a couple of minutes long, these videos give you an insight on how to tackle the various areas of OpenCRM.

The videos have been made using Camtasia which is a great tool – a number of us here at OpenCRM have used it and we have all found it is very user-friendly: http://www.techsmith.com/camtasia

As with many things OpenCRM becomes easier to master when someone is showing you the ropes, so

Read more ...

Increase Information, Education and Experience – Use Your KnowledgeBase.

Everyone likes tools that make work easier. With a good CRM solution, one of those comes in form of the Knowledge base – just like the one on this site.

The OpenCRM Knowledge Base is of benefit to you and your customers on two different levels.

Firstly, you can consult our KnowledgeBase to search for replies to any questions you have about your OpenCRM system, for example “How do I add a logo to my system?”

Secondly, you can also build up a Q and A section for your OpenCRM system and build up a FAQ library

Read more ...