As you get more comfortable using your CRM system, you may find yourself wanting to push the horizons and use it to greater extent within your organisation. With flexibility in mind, your OpenCRM system is highly customisable. This means that you might start with a fairly simple system with some modules turned off. As time goes and you master areas of the CRM system you may wish to explore further and open more doors into the CRM world.
Web-based CRM is a long term solution, not a quick job to do. It makes sense then to carry out some fine tuning to make the system work exactly how you want
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