It is imperative to keep track of your data, files and other important information. As recently shown with the Doctor Who potential plot revelation controversy, it can be so easy to lose track things and this can have dramatic consequences. When you have too many plates spinning, it is likely that one, two or all of them will fall.

So, why not put all your plates together safely in the cupboard. Stack them neatly so you know where to find them, as and when they are needed.

OpenCRM is like this cupboard, it will help you to collaborate all your different business data and documents into one safe

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Food – I love to talk about food, watch cooking programs and read cookery books. I love to hear what people have had for their lunch or tea, what they’re planning to cook at the weekend and generally what people are doing in the world of food, glorious food. I think if I was stranded alone on a desert island, talking about and enjoying great food is what I would miss the most.

With this in mind, I think it’s clear to say that as a customer, if you try to sell me fresh food off a market, a cookery book or a meal at a nice restaurant, you won’t have to try very hard!

Knowing what

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When the water of a river stops moving it stagnates and not only will a foul smell start to rise from the murky depths but its life and soul will die off. Just like a river, your sales funnel needs to keep flowing. It won’t suffice if you just pump your CRM software full of leads as this data will remain lifeless if nothing is done with it eventually clogging up your system with redundant records.

Once the leads are in place, one of the first steps is to qualify and segment them. Some leads might be easy wins and can be fished straight out and into your prospects and opportunities. Others

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Implementing CRM into your existing business workflow can seem a daunting affair. Like many things in life, the first step is often the hardest. I find that whether I’m planning to hike up a large mountain or give the house a spring clean, taking small steps to achieve my goals is the best way to go about things.

At OpenCRM, we very much advise the same approach to the implementation of our product into your business. By following some small logical steps in the right direction, you will be up and running in no time at all.

For example, at first it may be a good idea to try and familiarise

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