My Little Voice - the OpenCRM Blog

Take a look at our Blog posts below...

Blog

Saving Passwords - as Homer says DOH!

You may have noticed that we don't have a Remember Me option on our login page. This is because it is not good practice to save login details for systems that contain sensitive data.

If this option were configured, people who have access to your computer could access your protected systems without any user control, they could impersonate you and potentially cause havoc in your name.

Even though we do not have this Remember Me option your internet browser does have technology built in that will prompt you to save your username and password when you enter login details. We strongly advise that


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Using A Complaint To Generate A Compliment

It happens in the best of businesses and services – an unsatisfied customer turns up.  Yet given the current climate you can’t really afford to ignore the unhappy customer. The reason for their dissatisfaction is irrelevant – if you don’t do something you are going to lose business.

Here’s the good news – your CRM solution provides you with a multitude of tools to identify and analyse the problem areas and then to help you provide long-term solutions. What’s more this applies not only to vocal dissatisfaction – those calling your helpdesk and service line – but also the


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HTC Desire turning my pretty little iPhone head!

I have just purchased the new HTC Desire Android phone.

I am running this alongside my loved iPhone, until the 4G comes out.

First impression is that it is a real contender, very very iPhone like.

I will post a full review shortly, but better than I expected, and that coming from an iPhone freak.

Singing along on the move

OK I succumbed, I installed Opera Mobile for iPhone, just to see how it runs in comparison to Safari.

I have never been a great Opera fan, but I know of a serious Opera user, one of the development team (I should keep his name off this site in case of retribution :0) and he loves it. But I thought I would give it a go.

It installed very quick and I was up and running easily.

First reaction when I took a look at some sites, not that good really, rendering was out and just felt clunky. However on sites that did look OK it was quick, especially the revisits, cache is very good even on the


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iPhone 4G fact or fiction

Well the iPhone speculation has started and the buzz is (can't say the info is 100% reliable, more intelligent guessing me thinks), the next iPhone will be 4G enabled (no damm good in the UK then for sometime but with US networks already gearing up (2011 & 2012) we can't be so far behind [or can we]), have multi tasking, have 32&64gb as standard (could even be a 64gb starting point), battery much improved which may even be removable (nice idea but I will hold off jumping in the air until I see the design, if this has any truth), have better camera, on the screen side (well probably on both


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