I know the old saying 'Keep It Simple, Stupid!" but does that really apply when you are selecting your Customer Relationship Management Software?

Of course its easy to argue the principles are valid in any situation and especially whenever you need to interact with customers and colleagues, however, something I see a lot are potentail customers who look at what we have to offer, assume there is far more than they need and settle on a simple solution (for simple you should read feature poor) only to find out in 3 months time that to run their business effectively they need a level of

Read more ...

Various people at your company perform different roles – production, support, marketing, sales and so on are all links in the chain that holds an organisation together. In an ideal situation each department not only recognises the value of their own work but how this ties in with the efforts of the whole team. It’s no good having a fantastic production team producing the best product in the world at a rate of knots, if the sales and distribution channels are not effectively maintained resulting in a huge warehouse full of amazing unsold products. Or if your marketing team is able to

Read more ...