I know the old saying 'Keep It Simple, Stupid!" but does that really apply when you are selecting your Customer Relationship Management Software?
Of course its easy to argue the principles are valid in any situation and especially whenever you need to interact with customers and colleagues, however, something I see a lot are potentail customers who look at what we have to offer, assume there is far more than they need and settle on a simple solution (for simple you should read feature poor) only to find out in 3 months time that to run their business effectively they need a level of sophistication that does not exist within the chosen application.
My opinion is that you can select the right solution, with the level of sophistication and growth potential that your business needs and apply the KISS principle as part of the configuration and implementation. Ask to take a look at some of the simpler examples of configurations that we can offer, by turning off modules you may not use or limiting the modules to teams of people with specific job roles and customising which fields are visible to your users, you are able to streamline the interface to produce a powerful lean OpenCRM solution.
Did you know that you can order the sidebar components, including deciding which components you want to have displayed and if they should be minimised or not - ultimately, if you don't want the sidebar and would prefer the screen real estate to be larger for the main interface elements, you can do that as well - and all of this is sticky and personal, so the next time you log in on your workstation its all there just waiting for you.
KISS - does it work? Of course, but don't get sucked into the whole simple is better argument when in fact what this means is "we don't have a rounded application that can cater for your Real World business needs".
Sales Pitch : If you would like to discuss how OpenCRM can help your business and how it can easily be customised to deliver what you need, just give our sales team a call : 0044 (0)8452 303083.