How do I clear my cache in my web browser?
	Updated: 20 December 2011 15:35:35	OpenCRM::Home Windows::

Every web browser stores a cache of  pages you visit (e.g. HTML pages, images, scripts that run on these pages) to reduce bandwidth usage and server load. This is called the browser's cache.

This is done to help speed up your access to commonly viewed pages so that images and scripts are available without the need to download each time.

Since every browser is different, the following sections will outline the steps involved in clearing the cache for several popular web browsers.

Firefox 3.5 / 3.6 / 4.0

 

Tools > Clear Recent History

Click the Tools menu, then select Clear Recent History.

Everything

Choose the time range of cache you'd like to clear.

Cache

Click on Details and make sure Cache is checked.

Select Clear Now.

Internet Explorer 8 / 9

Click "Tools".

Once your browser is open, click the Tools menu. Or, optionally you may simply press Ctrl-Shift-Delete to open the Delete Browsing History window (and skip step 2) - IE9 Click the cog image in the top right of the screen and select Safety menu option.

Delete Browsing History...

Click on Delete Browsing History...

"Temporary Internet Files".

Select Temporary Internet Files. Click the Delete button near the bottom of the window to delete your temporary files (i.e. clear your cache). If you want the browser to automatically clear the cache whenever you close it, click the Advanced tab. Click to check the box next to the Empty Temporary Internet Files folder when browser is closed option (in the section labeled Security). Click OK. This will delete everything except cookies.

Note: IE8 has a "feature" which retains some cookies even after you clear your cache if you do not UNCHECK the "Preserve Favorites Website Data." If you truly need to clear your cache, you will want to uncheck this!

Safari for Mac OS X

"Click Empty Cache"

Once your browser is open, click the Safari menu and select Empty Cache....Click Empty.

Safari for Windows

Once your browser is open, click the Edit menu and select Empty Cache....Click Empty.

• Rate This Article

  
  
• Feedback and Comments

  Name:

  
  

You may also be interested in:

• When I search Global Search in OpenCRM what information gets searched against by default?  Updated : 17-07-2012 09:59
  OpenCRM::Home

• A tab count shows a " * " and no value, A tab count shows " ~ ". Large tab counts seem a bit inaccurate. How does tab count caching work? Why does opening a record with a large number of linked items take a long time? Why can I only see 1000 records in linked grids?

    Updated : 30-03-2013 10:41
  OpenCRM::Home OpenCRM::Calendar OpenCRM::Leads OpenCRM::Emails OpenCRM::SMS OpenCRM::Contacts OpenCRM::Activities OpenCRM::Reports OpenCRM::Companies OpenCRM::Opportunities OpenCRM::Quotes OpenCRM::Orders::Sales Orders OpenCRM::Orders::Purchase Orders OpenCRM::Invoice OpenCRM::Projects OpenCRM::Helpdesk OpenCRM::Helpdesk::FAQ OpenCRM::Documents OpenCRM::Products OpenCRM::Products::Stock Items OpenCRM::Dashboards OpenCRM::RSS OpenCRM::Contracts OpenCRM::Personnel OpenCRM::Events OpenCRM::Property OpenCRM::Campaigns OpenCRM::Interface-Display OpenCRM::Settings OpenCRM::Settings::Users OpenCRM::Settings::Templates OpenCRM::Settings::Additional OpenCRM::Settings::Custom Fields OpenCRM::Settings::Google Sync OpenCRM::Portal OpenCRM::Add-in::Outlook OpenCRM::Add-in::Pop2OpenCRM OpenCRM::Add-in::SOAP OpenCRM::Add-in::SageLink OpenCRM::Add-in::Web Form OpenCRM::Add-in::Custom Module/code OpenCRM::Editor OpenCRM::Sage Integration OpenCRM::Phone Integration OpenCRM::Data Import-Export

• How can I rearrange the elements on my Home Page? How can I display reports I've created on my Home Page or that of another User?

    Updated : 23-07-2012 16:26
  OpenCRM::Home OpenCRM::Settings
• 

  How can I customise my OpenCRM solution? How can I change screen design settings for my Users?

    Updated : 16-05-2012 12:32
  OpenCRM::Home OpenCRM::Settings OpenCRM::Settings::Users OpenCRM::Settings::Custom Fields
• Should I delete records or not?  Updated : 07-06-2011 22:18
  OpenCRM::Home OpenCRM::Interface-Display OpenCRM::Settings OpenCRM::Data Import-Export
• Home Page components - single or two column, which is best?  Updated : 07-06-2011 21:40
  OpenCRM::Home OpenCRM::Interface-Display
• What is the best method of searching OpenCRM?  Updated : 26-09-2011 14:20
  OpenCRM::Home OpenCRM::Activities OpenCRM::Companies OpenCRM::Helpdesk
• How do I create a Report in OpenCRM?  Updated : 26-05-2011 16:03
  OpenCRM::Home OpenCRM::Reports
• Can I customise the sidebar elements on my screen? How do I do this?  Updated : 24-03-2011 10:08
  OpenCRM::Home OpenCRM::Helpdesk::FAQ OpenCRM::Settings OpenCRM::Settings::Users
• How do I unlock an OpenCRM User account? / Help, my account has been locked!  Updated : 29-03-2011 16:44
  OpenCRM::Home OpenCRM::Settings OpenCRM::Settings::Users