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How do I Install , I am having problems installing , I receive error messages when installing the Outlook Add-in? |
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| Updated: 27 January 2010 12:17:21 | OpenCRM::Emails OpenCRM::Add-in::Outlook | |
DOWNLOAD LINK
Please download the Outlook add-in from the following location:
http://www.add-ons.co.uk/downloads/outlookaddin.zip
Either click on the hyperlink above or copy and paste the complete URL into your browser and select GO.
EXISTING USERS - (UNINSTALL FIRST)
To install this new version you should close Outlook and then remove the current installation. This can be done by;
Windows XP : Start > Control Panel > Add or Remove programs. In this list you need to find the 'OpenCRM Outlook Addin install' and then remove.
Windows Vista : Windows Menu > Control Panel > Programs and Features. In this list you need to find the 'OpenCRM Outlook Addin install' and then remove.
Once you have carried out the removal, run the set-up file located in the downloaded ZIP folder and follow the instructions on screen.
NEW USERS - (INSTALLATION INSTRUCTIONS)
If you are a new user to the Outlook addin, you should download and then run the set-up file located in the downloaded ZIP folder and follow the instructions on screen. Outlook should be completly closed when installing this add-in
- if you recive any warnings regarding existing files being newer than the one that is being tried to install, please select to KEEP the existing files.
- If you receive any messages regarding files in use, you can safely choose the IGNORE option. This occurs as some of the files are now pre-bundled with Windows and so already exist on your system.
- If you see the error "Error initialising log file" Please see the following FAQ
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