What is CRM?
You’ve probably heard people talk about CRM and you may even have been told that you, as a business, really should be using CRM, but what exactly is it? And how can it help your business?
You can also easily tailor this system, adding or removing fields and getting rid of bits that don’t relate to your business.
A CRM should be a perfect reflection of your business processes.
All we’ll say is that our own customers come to us with a whole range of business needs and wants and we work hard to meet their specifications. If you think that a CRM might be a useful addition to your business, but aren’t quite sure what you need it to do, why don’t you give us a call.
We can help you identify how OpenCRM could be used to support your business processes and then you go decide if it sounds right for you.
Why host your CRM Solution?
Keeping your CRM system stored in the Cloud is the perfect solution. You can access your system using any browser, all you need is an internet connection. The system you login to is safe and secure, providing you with the flexibility and confidence to work from anywhere. Some of the other benefits of a hosted CRM solution include:
Up to Date Software
With our continual development cycle, we’re always adding new features and benefits for all of our users. Because OpenCRM is a hosted solution, software upgrades are available quickly and managed effectively. New features are available to all users, as soon as the quality assurance phase of development is concluded.
Reduced Capital Expense
The cost of hardware can be a major headache companies, both large and small. There is no installation cost associated with a hosted solution like OpenCRM, removing this financial burden.
Ongoing Hardware Maintenance
The cost of keeping any equipment up to date and functioning correctly does not come at an insignificant cost. Your OpenCRM subscription includes all associated costs of maintenance to the hardware platform, making sure your system is always trouble free.
A hosted solution like OpenCRM eliminates the cost of running and maintaining the kind of sophisticated network infrastructure that a modern, forward thinking company requires to ensure its office systems are always accessible.
Consultancy and Expertise
Employing the right people to carry out high end technical roles is one of the most important facets of good technology management. Subscribing to OpenCRM is like having your own Information Technology department without the cost or headache.
Monitoring and Pro-active Response
Making sure that your data is always available to all of the personnel that need it can be a lot of effort, even before we start talking about specialist monitoring. OpenCRM comes with a dedicated set of monitoring tools that keep us up to date with what is happening and the expected outcome of any technical issues. Allowing us to offer you a high availability guarantee.