Features

Read how OpenCRM can help your business...

Plans & Pricing Support Options

Get the level of Support that's right for your business....

We understand that selecting the right software application is only half of the decision, you need to be sure that your users will be properly supported and feel comfortable adopting your new CRM solution. That's why at OpenCRM we offer three levels of Support leaving you to decide which one works best for you.


  Standard Premium Premium Plus
Case Limit Unlimited Unlimited Unlimited
P1 Monitoring yes yes yes
Online Portal Yes Yes Yes
Email Response 24 hours 4 hours 2 hours
Priority Telephone   8.5/5 24/7
Remote web support   yes yes
  Plans & Pricing


Just like our monthly subscription bands that cover you for a number of users so do our support charges. Select the Subscription you need and choose the support option that is right for you with the peace of mind of no surprises, unlimited cases and world class customer support from the team behind OpenCRM, for all of your users.

  Entry Business Professional
StandardFREE FREE FREE
Premium £175 £699 £1675
Premium Plus N/A POAPOA
  Plans & Pricing


Business Hours Support is provided between 9:00 - 17:30 Monday to Friday excluding UK Bank Holidays.

Priority One (P1) infrastructure monitoring is provided for all subscriptions and includes out of hours resolution.



 

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