Call Us: +44 (0)1748 473000

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So this is pretty important: No matter which PLAN you are with, you get the same system with all of our great features. Our Monthly subscription charges are a per site charge NOT a per user charge, they cover your organisation up to the specified number of users, to allow you to easily grow and expand your business. ALL prices quoted do not include sales tax.

    • Entry

    • £75/month

      • 3 Users included
      • 2GB Database
      • 2TB File Storage
      • Premium Backup
      • All Modules
    • Sign Up
    • Business

    • £140/month

      • 15 Users included
      • 5GB Database
      • 2TB File Storage
      • Premium Backup
      • All Modules
    • Sign Up
    • Pro

    • £280/month

      • 16-30 Users included
      • 10GB Database
      • 2TB File Storage
      • Premium Backup
      • All Modules
    • Sign Up
    • Pro+

    • £399/month

      • 31-50 Users included
      • 20GB Database
      • 2TB File Storage
      • Premium Backup
      • All Modules
    • Sign Up
    • Enterprise

    • £599/month

      • 51-250 Users included
      • 100GB Database
      • 2TB File Storage
      • Premium Backup
      • All Modules
    • Sign Up

Need more users? Ask about our ENTERPRISE+ subscription! Get in Touch

Did we mention that...

...ALL of our subscriptions come with 2TB of Storage - for Life?


Unlimited Bandwidth

When you sign up for OpenCRM, not only do you get a lot more storage than with any other CRM provider, you also get Unlimited Bandwidth. Now you can be sure that you have the fastest possible access to the important information you need to get the job done.


Secure Data Centre

All of our data centres are based in the UK and are ISO27001 certified. We know that your data is important and, as such, go to great lengths to ensure it is secure. If you are interested in learning more about our security measures, please do contact us for more information.


Tier 1 Internet Access

Having the right information at your fingertips is the whole purpose of CRM. It’s vital that the changes you make to your system are visible in real time. OpenCRM's Tier 1 Access will make sure there’s never a delay when you click save and when your users see the change.


User Permissions

With OpenCRM, you have the power to control what your users can see, edit, and delete. Additionally, you can restrict which modules your different users have access to, ensuring your own data security. You can even restrict access at the individual record level.

Additional Services

We have learnt that implementing a successful CRM project is as much about people management as it is technology management. A CRM system has to fit both the people and the business, the people within the business need to feel confident using the system. And so, in order to help our customers "hit the ground running," we offer a whole suite of Professional Services which are detailed below:


Consultancy Onsite & Web

We know that every business is different and, therefore, every CRM system needs to be different too. Our dedicated team of consultants will work with you to scope out your project, exploring your processes and advising you on how OpenCRM can meet your needs. Using proven methods, we can help you implement your requirements and manage the expectations of your users successfully.


Configuration Online & Web

In addition to helping you understand your options with OpenCRM, our dedicated team will work with you (and our own development team if needed) to ensure that your OpenCRM system is configured exactly to your needs. Their CRM knowledge and experience is at your disposal, making sure that the solution we provide has all of the configured options that your business requires. Although easy to manage yourself, we can help ensure your system has everything you need.


Training Online & Web

Learning a new bit of software can be daunting to even the most experienced techies. That’s why we offer a range of training options, so whether you want on-site classroom training days, one-to-one sessions in your office, or one of our fast track, virtual sessions, we will work with you to ensure that you and your users have the training you need to feel confident with your new OpenCRM system.


Project Management Onsite & offsite

The OpenCRM Project Team are here to make sure that you get the best from your OpenCRM. If you’ve chosen to have any additional development or configuration carried out on your system, we will ensure that this is delivered to you in a timely and professional manner. We provide professional help to steer the project towards clear blue skies and happy users, keeping all of the project members on-board.


Bespoke Development

Sometimes you need more than what comes out of the box. That’s not a problem for us, we have a highly experienced and passionate development team at our disposal. We can harness this enthusiasm, using the fully featured application that is OpenCRM as the cornerstone of a tailor-made application, to ensure that your CRM solution evolves right alongside your business. We’ll work with you to develop features that will smoothly integrate with your business.


Support HelpCRM

HelpCRM is our 'Real World Support' option for OpenCRM clients. It offers you the peace of mind that we all need and more. You can email, call, or LiveChat with one of our friendly and knowledgeable technical support should you ever need a hand. We work closely with our team of developers to ensure that any and all issues are resolved quickly and with minimal impact to your business.


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Software Add-ons Ltd
1 Battalion Court
Colburn Business Park
North Yorkshire
United Kingdom
+44 (0)1748 473000
+44 (0)870 125 5962
Reg #:
England & Wales 05387424

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OpenCRM Campaigns vs …

A little while ago now, we had a customer with a very specific reason for wanting to use MailChimp instead of relying solely the bulk emailing and Campaigns module in OpenCRM. This was all down to the way they managed some, but not all of the elements of their marketing strategy. Long story short, we developed a MailChimp integration as part of this implementation. As it was an integration we could see being useful to other customers, we decided to release it...

Let Your Employees Ru…

Each different industry and the players within that field face their own challenges when it comes to the successful running of their business, but the basic goals will generally be along similar lines - business expansion, growing profits, customer retention and keeping employees happy. A key part of that staff satisfaction is empowerment. Brands all over are doing their best to empower their customers by inviting them to complete customer surveys and take part in competitions. By inviting them to...

The Cloud is Just Bet…

I’m always amazed when I speak to people who would rather keep their data in a onsite server in their office rather than the Cloud. I spoke to someone just this past weekend who was convinced that it was safer because they could see and touch that server in the back room of the office. They knew where it was and what it was doing…or at least knew that it wasn’t physically going anywhere. And I can understand the peace of mind...

Productivity is Drive…

Productivity has always been one of those things that I feel strongly about when it comes to running a business. Now you talk about giving people the right tools and finding the right job role for them all day long, but the one thing that never fails to increase a team’s productivity in my experience comes down to processes. Let me give you an example. Several years ago we had a little problem here at OpenCRM. Our sales team and our projects team...

Protect Yourself agai…

As currencies fluctuate, make sure the Value of your Quotes and Sales Orders don’t. I was listening to a conversation on BBC Breakfast the other morning when something caught my ear: No one is quite sure what the impact of Brexit will be on the strength of the pound. This can create some uncertainty when generating Quotes if you operate using a number of different currencies. Lots of systems, including OpenCRM, have the ability to integrate with an Online Currency Exchange, giving...

Find the Right Approa…

It’s not terribly surprising that a recent study presented to the British Psychological Society by John Hackston found that some people found receiving, replying, and managing their email inbox more stressful than others. The author suggested that different personality types will need to structure the way they approach their emails and to-do lists in different ways. It all makes perfect sense to me (and I’m assuming most of you). I think about the way our “always on” MD likes to work...

Making Your Data Safe…

We are so used to storing data in the cloud, it is simply how things work these days. Large swathes of your personal life are already cloud-based – all your email addresses, social media profiles, photos etc. are likely to be stored digitally. In your home you may also have connected appliances – also known as the internet of things – such as heating that is controlled via an account synced to an app on your mobile phone. But apart...

Happy Burns' Night

Everyone remembers to wish people a Happy New Year or Merry Christmas when the season approaches, but what about the other, more regional or country specific holidays? Let's say, for example, that I would like to wish a Very Happy Burns Night to all of my Scottish clients….how can I do this in the most efficient way? In the words of Mel Gibson in Braveheart..’ FILTERING !!’ The ability to filter the information or data that you have stored within OpenCRM makes...

From Website Visitor …

Your website is your shop front. You spend time, money, and effort into getting it just right and making sure that people are finding it. Once there, you want to turn as many of these people as you can into actual sales, but first you have to find out a little bit about them. Then you need to nurture that relationship, but I’m getting ahead of myself. Asking people for their contact details via a web form is pretty ubiquitous these days...

Making The Best Use O…

The end of the year tends to be something of an expensive exercise. At home you’ve spent money on food, drinks and presents. At work you have had Christmas parties and a period of closure – all in all it’s not the cheapest time of year. So if now is a time when you are looking to spend a little less, it is the perfect occasion to dig into the existing resources you have to try and make the most out...

Post-Holiday Struggle…

The first week back from the Christmas holidays is almost over and there’s a curious mixture of sadness and gladness at being back at work. There is the tiredness we all feel, the result of a slightly altered sleeping schedule and a week of indulgences and lazy days. Plus you’ve got the slight malaise from bad weather and no bank holidays until April. Finally, there’s the enjoyment that comes from accomplishing something during the day and feeling productive. Some will even look...

Forecasting for 2017

As we approach the end of 2016, it is time to start looking forward to 2017. It’s become a bit of a tradition for me to write a post with a bit of a forecast on what I think the big topics in CRM will be for the New Year. So below are the issues that I think will be the three “big ticket” items in 2017, along with some questions you might want to consider asking your CRM and SaaS...

The Office Christmas …

Last week saw the the usual out of office OpenCRM Christmas Party. Last year we got all dressed to the nines and went Private Dining at Rockliffe Hall so this year we thought how on earth are we going to top that….. PAINTBALL AND PUB!!! We headed off to No Limits Paintball for an afternoon of snipering and target practice for some and lots of ooo’s and ahh’s from others, I was the latter! We had a blast (Pardon the pun)...

Interviewing for a CR…

Whenever I’ve been to an interview, my two favourite questions to ask are: “What is a normal day for someone in this role?” and “What will be your expectations of me after the first three months?” The first question is usually answered with a quick outline of basic jobs and then quickly descends into some of the more quirky, unusual, or random tasks that sometimes crop up. Every time I’ve asked this question, I have walked away with a far better...

Is It Safe To Head Ou…

There are so many ways of receiving the news, and this information becomes so much more powerful when it is designed to answer your questions or make you aware of issues specific to you. One great example of this is Transport Scotland. They have recently worked on developing a website and companion app that lets you know in real-time along which routes their trucks have been gritting the roads. The idea behind the live monitoring is to help give motorists confidence...