Call Us: +44 (0)1748 473000

Call Us Facebook Twitter Pinterest Linked in Instagram Youtube GooglePlus

HomeHunts

HomeHunts is a leading property search specialist for luxury properties around the world. They maintain exceptionally high standards and are dedicated to achieving the best results for their clients. With a multi-lingual team of consultants who have in-depth local knowledge of the regions they cover and a level of expertise on the various buying processes, HomeHunts endeavour to exceed all of their clients’ goals and expectations.
Cloud-CRM-homehunts

With a potential market made up of buyers located all around the globe, the majority of their enquiries were made online and HomeHunts wanted to leverage that web traffic as part of a structured and accelerated growth plan.

"What we were after is a web site that integrated directly with our back office systems; most important was the need to respond to our clients demands very quickly."
Tim Swannie
HomeHunts

Different processes were also required to manage the Premium Property Search, Investment and Elite membership enquiries, distinguishing the value and importance of different client needs.

Their OpenCRM Solution

OpenCRM was deployed with a customised property module to support the demands of an overseas luxury property business. A new website was commissioned with extended functionality offering clients a better browsing experience. All of the properties on the website are managed within OpenCRM, ensuring that the online property details are always refreshed with high quality details and accurate information about availability.

Enquiries are created through the web contact and property enquiry forms and automatically directed to the most appropriate consultant. The inclusion of real human interaction has proved incredibly successful for HomeHunts and builds upon their ethos of genuine client care.

What makes this work for the HomeHunts team is that all of the consultants can access the information that is important to them whenever it is needed. A truly anytime anywhere solution.

#WeAreOpenCRM

Twitter Feed

OpenCRM We're always on the look out for the right person to join our team. #Career #Job #NorthYorkshire #Yorkshire https://t.co/4vbC9Ndxsq
8hreplyretweetfavorite
OpenCRM The reason OpenCRM is special comes down to the range and depth of our feature library. https://t.co/qUBK9KuD1Y
10hreplyretweetfavorite

Address

HQ:
Software Add-ons Ltd
(OpenCRM)
1 Battalion Court
Colburn Business Park
Richmond
North Yorkshire
DL9 4QN
United Kingdom
Tel:
+44 (0)1748 473000
Fax:
+44 (0)870 125 5962
Skype:
OPENCRM_UK
Reg #:
England & Wales 05387424

marker Find on Google Maps

News

Credit Funding in Ope…

Earlier this week, we completed a minor release that will be bringing some exciting new features and enhancements to our customers’ systems over the coming weeks. You can find a little introduction to the two big ticket items over in our version release news story and further details will be available to all our customers in the release notes, published on our own customer portal. But I want to talk about one of the “minor” features that will be included in...

Business Efficiency –…

One of the main purposes of using a CRM is to promote your business efficiency – let you concentrate on running your business whilst the CRM takes care of processes and data management. Because of this, we are mindful that shortcuts and ease of use are keys to a successful CRM implementation and as a result we are always developing enhancements here and there to make the user experience that much slicker. As we prepare to launch the latest updates to...

Avoiding Holiday Chao…

Year end is here, hooray, you made it! But along with all the reporting and financial fun (not) that you have to tackle at this time of the year, there’s one more job that needs to be managed: the holiday rush. No, that the Christmas holiday rush, but the one where everyone suddenly remembers that they have a few days of holiday to use up and are desperate to organise “just a few days off.” In the last month of the financial year…and...

Being Part of the Com…

This can be a very difficult balance, do you do this just to gain some recognition or is a genuine effort to add something to your community or the place where you work? My son came to me recently as a coach of an under 8’s football team and asked if we would like to sponsor the kids with a new strip. After a short conversation, we decided that we would be delighted to and it would be a great thing...

Cloud Perspectives – …

Cloud storage is a big step towards streamlining your business. It allows you to store your client details and other information in a manner that is accessible from anywhere, at any time. You can build up a great web of data by interlinking Companies and Contacts with all manner of actions, sales details and support requests, helping you build a complete customer profile. Just like those clients, your own business is not a static entity - you are constantly evolving. Staff...

Having the Right Pers…

It is a common pitfall, especially in the tech industry, to assume that known tasks are therefore easy tasks. That just because you know how to do something (and that everyone in your office knows how to do the same thing), it is actually common knowledge. What do I mean by this? Let me give you an example: I was recently having a conversation with one of our developers about a new piece of software I wanted to introduce and had been...